Well... there are many things wrong with Microsoft. For one thing, it is their support. Below is everything that "sucks" about their support.
- There are relatively NO Americans operating the telephones.
- It isn't possible to receive any support without paying 35 bucks per request...and you still have to talk to the Indian guys
- On their website, you can never find anything... for instance, I was looking for a way to ask for support for my Halo PC game, and I could not find anything. Not even a forum.
- They are too oriented on getting more and more money... don't you think gates has enough? They make you pay for everything...and not everything works!
- Most of the Indian guys who help you on the phone have no clue what they are doing... they just read from a script.
Some information for the reader:
- Please add any opinions in the comments (no spamming please)
- when I refer somewhat rudely to indian guys on the phone, I only am talking about the ones who don't know english. Indian people in general are extremely smart, nice people.
No comments:
Post a Comment