Tuesday, September 04, 2007

So... What's wrong with Microsoft?

Well... there are many things wrong with Microsoft. For one thing, it is their support. Below is everything that "sucks" about their support.

  1. There are relatively NO Americans operating the telephones.
  2. It isn't possible to receive any support without paying 35 bucks per request...and you still have to talk to the Indian guys
  3. On their website, you can never find anything... for instance, I was looking for a way to ask for support for my Halo PC game, and I could not find anything. Not even a forum.
  4. They are too oriented on getting more and more money... don't you think gates has enough? They make you pay for everything...and not everything works!
  5. Most of the Indian guys who help you on the phone have no clue what they are doing... they just read from a script.

Some information for the reader:

  • Please add any opinions in the comments (no spamming please)
  • when I refer somewhat rudely to indian guys on the phone, I only am talking about the ones who don't know english. Indian people in general are extremely smart, nice people.

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