Wednesday, August 05, 2009

We all can be heroes: Send a message, save the world (or your wallets)

Ok, so it isnt the best heroes reference, but thats besides the point. I'm trying to get as many people as possible to send a message to your cell phone provider informing them that you (the customer) are fed up with paying for unnecessary charges, and that you no longer want to hear that annoying lady from the 90's that tells you how to leave a message.

Please send this message, an altered version of it, or entirely your own message to your carrier. You can be anonymous, it doesn't matter... but if everyone sent one than they would assuredly change their policy don't ya think?

I am mad-as-hell-and-not-going-to-take-it about the ridiculous idea that we still need to be told how to use voicemail, and it turns out those additional messages are actually costing me cold, hard cash. David Pogue estimates that Verizon, for instance, is netting around $620 million a year thanks to these little annoyances.
On another note: At&t could easily include unlimited messaging within their unlimited data plans and not charge a penny more. And why not? We're transmitting more data when online and emailing than we are with a stupid little SMS which, by the way, is limited to a small number of characters.. But of course, you do nickel and dime us like we're still stuck in the early 90's... People are getting ripped off and overcharged for features that should come standard, and any carrier that integrates SMS into their data plans first will be my new carrier, and I'm sure other people will switch en masse. This is ridiculous... I know it, you know it, everyone knows it, and like I said before: The first carrier who offers unlimited messaging as a part of their data plans without charging extra, will get an enormous amount of business!
We're waiting, and the clock is ticking......

Verizon: Post a complaint here.

AT&T: Send e-mail to Mark Siegel, executive director of media relations:

Sprint: Post a complaint here.

T-Mobile: Post a complaint here.

Credit to commenters from, and to David Pogue for pieces of the above writing.

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